Terms of service

By creating a LiftCert account you agree to these terms. If you sign up for a company, you agree on its behalf.

The service

LiftCert is a recordkeeping tool for elevator and lift certificates, test dates and inspector violations. It does not inspect, test or certify any equipment, file anything with a state or city authority, or guarantee that a date it shows is the date an authority requires. The warnings and due dates it shows are based on what you enter; your company remains responsible for its inspections, filings, safety work and required records.

Your account

• Keep your password private. You're responsible for activity under your account.
• The company owner controls team access and can disable users.
• Enter building and customer information only when your company is allowed to store and share it.
• Do not attempt to break in, overload the service, or access another company's records.

Free trial, plans and billing

• A new company can add and change records free for 30 days, with no card. After that its records stay readable and can be exported, but adding or changing them needs a paid plan.
• Plans are billed monthly or yearly in advance through Stripe and renew automatically until cancelled.
• You can cancel through the Billing page. Paid features continue until the end of the paid period, and we do not give partial refunds.
• If a subscription lapses, records remain stored, but higher-plan roles and limits may stop working until the subscription is restored.
• We may change prices with at least 30 days' notice by email.

Your data

Your company's records belong to your company. Accessible records can be exported as CSV. See the privacy policy for what we store.

Availability and liability

We work to keep LiftCert available but cannot promise uninterrupted service. Keep any backup records your contracts or code obligations require. The service is provided "as is". To the extent allowed by law, our total liability is limited to what you paid us in the previous 12 months.

Changes and ending

We may update these terms and will email account owners about material changes. We may suspend accounts that break these terms.

Contact

Use the feedback form.